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Customer Service

To reach customer services for Mteryti® or Mteryti® Folic 5

1-855-Mteryti (1-855-683-7984)
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Shipping/Account Q&A

Can I review my order history?
To review your order history, simply go to the Customer page and click Order History to view your past purchases.
How can I permanently close my account?
To close one or several accounts, Please contact our Customer Service team directly at This email address is being protected from spambots. You need JavaScript enabled to view it..
What fields are required for delivery?
In order to ensure delivery of your order, we require a valid delivery address in the United States. This is the most important piece of information for us.
I would like to change my postal code; is this possible?
If you have purchased an item and it is in the shipment stage, it is important that you contact our Customer Service team as soon as possible at This email address is being protected from spambots. You need JavaScript enabled to view it..
What billing address will you use?
Once you enter your credit card information, you will be asked to provide a corresponding mailing address. Please note that the billing address for both Mteryti.com and your credit card must be identical.

About Duchesnay USA

Duchesnay USA is a specialty pharmaceutical company with a long-standing commitment to women’s health. Until recently, we focused on filling the void in terms of scientific research and education and on developing pharmacological solutions that are safe and effective for use during pregnancy and breastfeeding.

Today, Duchesnay has broadened its portfolio of products to offer safe and effective therapeutic options that meet the health and quality of life needs of women and their family members at different stages of their lives.

For more information about Duchesnay USA, please visit www.DuchesnayUSA.com.